Elite Computing of Austin Computer Service and Repair, IT Tech Support

FAQ

How do I know that I need a new system?
Most users will purchase a new system when their current system is too old to upgrade or they don't want to spend more money on their current computer. The best reason to purchase a new system is because your current system is inadequate for your needs because it won't run the software you need it to run.

What type of computer do I need?
This depends on what you will be using the computer for most. Some users will purchase a computer strictly to play games on, others will edit videos, and some will just want to surf the web. Depending on your needs, ePC Services can build a new system for you at a reasonable cost.

Is it cheaper to upgrade my existing system or buy a new one?
It is usually almost always cheaper to upgrade and existing system instead of purchasing a new one. However, sometimes it may not be cost effective to upgrade because the computer you are upgrading is too old.

What types of systems do you offer?
Elite Computing will work with you to build a system that fits your needs and budget.

Is it cheaper to repair my computer or buy a new computer?
This really depends on how old your computer is and also what is wrong with your computer. Sometimes it isn't worth spending the money to fix your old computer or is actually cheaper to purchase a new one.

How much will it cost me to repair my computer?
This question depends on what is wrong with the computer. Most repairs cost between $65 to $100 in labor plus the cost of the replacement part.

Will I be able to transfer files from one computer to another in my network?
Yes. By using the built-in functions of Windows or Mac OS, you will be able to share files between computers connected to your network.

Can I share my incoming internet connection with other computers on my network?
Yes. Connecting your incoming internet connection up to a home router, you will be able to access the internet from any computer that is on the network.

Can I share my printer with more than one computer?
Yes. This can be accomplished many different ways. You can share the printer from within windows, purchase a network compatible printer, or purchase a router with a print server.

Is a wireless network safe?
Yes, but the network and the computers that are on the network have to be configured correctly for it to be safe. On the wireless station, WEP (Wireless Encryption Protocol) can be used to encrypt the signal that is being sent and received. On the network computers, passwords and permissions should be setup.

Can you troubleshoot an existing small network?

Yes. We can troubleshoot most home and small business networks even if we did not originally install it.

What network equipment do I need?
To answer this questions correctly, we first would need to know what you would like to do on your network. After that, we can put together a list of equipment you will need. Most small networks will just need some sort of a switch or a router, some network cable, and a couple of network cards.